Corrales Care Provider Will Appeal Loss of State Contract

A Corrales business will appeal a decision by the New Mexico Department of Health to end its contract to provide services that assist individuals with intellectual and developmental disabilities.

A New Vision Case Management Inc, located at 3949 Corrales Road, had its contract terminated by DOH on March 10. It was one of four providers terminated following allegations of treatment of one client that Gov. Michelle Lujan Grisham described in a news conference last week as “horrific.”

“We are in the process of appealing the Department of Health’s decision to terminate our contract and considering our legal options to remedy the situation as quickly as possible,” A New Vision Case Management said in a statement. “The wellbeing of the individuals and families we serve have always been and will continue to be the focus of A New Vision Case Management Inc. The situation is truly heartbreaking for our clients and their families.”

The identity of the client and specific allegations were not released, and the matter is still being investigated.

It was among six cases under a formal investigation with eight more under review, state authorities said. Three of the cases involve someone who died. The governor said that some of the cases involved clients who were malnourished. 

Lujan Grisham said state officials would ramp up wellness checks to make sure providers were properly caring for clients..

“Expect a knock on the door from us,” she 

The statement from A New Vision Case Management says the company is devastated for the individual and family. It notes that the direct care provider at the center of the allegations “was not employed or affiliated in any way” with the company.

“We are proud of the excellent reputation our agency has earned with the clients and individuals we serve as well as our other contractual providers in our field,” the statement says.

At last week’s press conference, the governor promised that to step up wellness checks on the approximately 6,000 adults enrolled in the Developmental Disability Waiver program. 

The program, funded by state and federal dollars, is a way to avoid subjecting clients to institutional care.

According to DOH, A New Vision was paid $2.5 million of the more than $20 million paid to providers with state and federal funds.